Department Hours & Directions

This is the second vehicle I’ve purchased from Riverhead Toyota and once again they exceeded expectations. From start to finish, the team was incredibly helpful, informative, and always professional. What really stood out to me both times was how comfortable and at ease they made me feel throughout the entire process.

Service was polite and competent, as always.

Had a Sevice scheduled I was in and out in no time everybody is so nice and friendly

Marshall was fantastic and incredibly helpful throughout the entire process of getting our new Toyota. He has been my mom’s trusted salesperson for many years, and it’s easy to see why—he’s caring, honest, and fair. We truly appreciated his support and professionalism.

Service employee, Eddy Gonzalez, is the best dealership employee I ever dealt with. He diagnosed my problem on his own and went out of his way to contact me, saving me a lot of money.

Thank you for your patience and explanation everything to me .

I have been dealing with Toyota service departments since 2007, mixed feelings in general. Riverhead Toyota’s Service Department was a completely different experience. I felt it was an honest interaction, great customer service experience and a beautiful FJ-43 truck to admire. Time will tell, but as of right now, they have gained a customer. Keep up the good work.

Excellent and was quick

Ali was great. No pressure and worked to get us a good deal.

Eddy was patient, informative, and diligent. We brought in an older car with an unusual issue and he did everything possible to figure it out. I got regular updates and felt valued and appreciated.

Friendly, efficient, and answered all of my questions.

I needed a car and I kind of knew what I wanted. My salesperson, Craig was there to guide me to exactly what I was looking for. Then the excellent team made the buying process so smooth and easy.

Dan was a great sales rep for Toyota. He is careful to explain all details and knows his car facts

James was professional, courteous and helpful. Along with the maintenance servicing he gave me some options regarding future oil change packages. It was all done in a timely manner which made for a pleasant experience.

Juan

Very professional and friendly staff. A++

I highly recommend Ali Shah at Riverhead Toyota. He was thorough, efficient, very knowledgeable and really pleasant to work with. An all around excellent experience. I also highly recommend their servicing department. Also thorough, efficient and great to work with.

Everyone was helpful and pleasant.

This is my 5th Toyota and I love Riverhead Toyota. My teddy bear salesman “Marshall Dornfeld “ is amazing. The service area is very pleasant and competent. I have loved all of my Toyota’s and never see myself driving any other car.

Love riverhead toyota. Eddy Gonzales is my Latino angel. Always takes care of me, and I even get chocolate chip cookies while I wait! Great service dpt!