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Great experience! Christian Lopez was very friendly and accommodating! I even had my baby with me and the staff was super family-friendly and patient. Love our new 4Runner! Absolutely recommend 10/10

Charles was very friendly, honest, knowledgeable and not pushy. Fair price. They couldn’t negotiate on a 2025 since 2026 is delayed. Overall good experience

Eddy Gonzalez patiently and courteously listened as I shared my concern's for my car. He then acted on those concerns and returned my car to me in great condition. Thanks so much!

The people in the service department are always nice.Never have a problem Only took like an hour and a half for what I needed done everything well

I have been a customer of Riverhead Toyota for almost 40 years. Through out these years there have been two different owners at two different locations. I find the present owner (Ted) to be both friendly and personable. He is always willing to listen to any concerns you may have. The service advisors are professional and efficient. Quick to greet and assist you during check in . I am especially appreciative of Samantha . She always goes above and beyond with her full explanations and subsequent helpful suggestions. Thank You ….. The only problem I have ever encountered at the dealership is trying to get a loner. When I inquired recently there were none available for several weeks. A minor inconvenience as I was able to get a neighbor to shuttle me back and forth from the dealership to my home.

They have a very organized system for service department. Get you in ontime for appointment. My wait time is an hour or less for regular scheduled maintenance. A very nice. Clean waiting area. Frank was very helpful answering my questions at check in to check out.

Jeff did a great job providing an excellent customer experience from his welcoming smile along with his no pressure attitude. We purchased 13 Toyota's from various dealers. This experience was by far the most pleasurable. When we picked up the car, Jeff walked us through each and every feature of the car, another thing that did not happen in the past. Since we are loyal to the Toyota brand, we will be loyal to Jeff and Riverhead Toyota.

What an amazing experience! Stacey, Nick, Jay, and Craig all made this whole car buying thing easy! When people have worked somewhere for 10-20 years, it says something. They are honest, the fees are reasonable (and lower than other dealerships), and there was no nonsense. We drove from Manhattan and it was worth the drive. Stacey stayed in touch to make sure the sale went through without an issue. I absolutely recommend.

They keep in touch with you

Quick and courteous, but a little distant. I took the Camry in for inspection for my wife. I have a Telluride and I have taken it to both South shore and Generation Kia. The people there are much more friendly than the people here at Toyota. (I actually walked into this dealership in late 2019 with $10,000 cash in my pocket to buy a Toyota, but I just did not get the right vibe from the people at Riverhead Toyota. When I walked into Southshore Kia I put down that deposit within 15 minutes.). Nothing changed at Riverhead Toyota.) that said, Riverhead does a good job servicing the Camry, and I guess that is the most important aspect of the dealership

Quick and easy got my car staff's great

The staff at Riverhead Toyota was extremely helpful in getting my Toyota Tacoma inspected. Especially Frank, he was both informative and diligent in executing the task at hand with professionalism. I would highly recommend the dealership to anyone with high expectations. They nailed it.

Awaiting a delivery date for my 2026 RAV4, but Russell was a pleasure to work with and very fair in negotiations. Matt in Financing was also a pleasure to deal with as well. Both men were very professional and respectful--no hard sell and good listeners. I recommend this dealership for a hassel free experience.

I made 18 calls last Sunday to every Totota dealership in Qns & LI, looking for pre-owned Corolla, vintage 17/18/19. (The heart wants what the heart wants). At last, Ali in Riverhead said YES! Over next few days he and Arlene in Finance made everything simple. They were personable, professional, & trustworthy. Plus, I got a REALLY good car at a VERY decent price!

From my initial inquiry online I was happy with the responsiveness & professionalism from Riverhead Toyota. Ali was wonderful, answered all my questions and gave me direct, clear answers - unlike other dealerships I was shopping at. Matt was also great and took the time to reach out to the lender and adjust my interest rate to match other offers I received. This is the second vehicle bought with Riverhead Toyota and I plan on going back when it’s time again. Thank you !!

Went in to buy a new Tacoma and was set up with Jay who was able to quickly get us looking at the model I was interested in without any pressure to get us to make a deal at that second. I came back in the next day to work out a deal and ended up speaking with the sales manager Chris who was able to secure a great deal for me. Dan helped us wrap up the deal and took the time to get me familiar with the truck and make sure I knew each feature while also being a friendly representative and showing true professionalism and courtesy. I’ll be more than happy to give them future business with my next vehicle. There’s zero pressure when shopping at this dealer and they’ll be happy to work with you to make sure you’re happy with the deal you’re getting.

MARSHALL was professional, knowledgeable and simply wonderful to deal with.

Great service loyal customer for 16 years.

Great customer satisfaction. A sales staff who listens to customer's requests and needs and follows through on them. Special thanks to Marshall Dornfeld for his expertise in the field.

I worked with Dan and Russell to lease my new Tacoma, and both exceeded my expectations with their professionalism and diligence. This wasn’t my first rodeo—my previous Toyota lease experience was disappointing—but Riverhead Toyota was the complete opposite. The process was seamless, and I felt comfortable and confident throughout the entire transaction. I would absolutely do business with them again. I did take away one star due to Toyota’s policy of offering only one year of free remote start and two years of free service on a three-year lease. In a prior lease with Genesis, I received full three-year coverage for both service and remote start. This was disappointing, and I believe Toyota can do better in this area.