Vehicle Service Agreements

Vehicle Service Agreements

For the unexpected bumps down the road.

Show your car some love with our Vehicle Service Agreement (VSA) which covers the cost of eligible parts and repairs when you may need it most.

New Vehicles

Platinum Protection

Have the peace of mind and confidence knowing your new Toyota has the highest level of service agreement protection we offer with our Platinum VSA.

Most Protection Under a TFS VSA
Covers eligible repair costs after your vehicle's warranty expires, including parts not covered in Gold and Powertrain plans.*

Roadside Assistance & Travel Protection
Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms
Terms range from 3 years/50,000 total vehicle miles to 8 years/125,000 total vehicle miles.***

Backed by Toyota
Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Gold Protection

Not ready to go Platinum? No worries. Our Gold VSA offers coverage for your new Toyota's many eligible component repairs and parts.

Expanded Protection
Covers eligible repair costs after your vehicle's warranty expires, including many parts not covered in our Powertrain Plan.*

Roadside Assistance & Travel Protection
Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms
Terms range from 3 years/50,000 total vehicle miles to 8 years/125,000 total vehicle miles.***

Backed by Toyota
Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Powertrain Protection

With Powertrain VSA, rest assured that many parts related to your Toyota's engine, transmission, axle-assembly and other eligible components are covered after your vehicle's factory warranty expires.

Basic Protection
Covers eligible repair costs after your vehicle's warranty expires, including engine and transmission components that can be costly to repair.*

Roadside Assistance & Travel Protection
Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms
Terms for 6 years/100,000 total miles.***

Backed by Toyota
Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

New Vehicle Protection Available Before or After Financing or Lease

New Toyota vehicles are eligible for Platinum plan for up to 3 years or 36,000 miles, whichever comes first.


Toyota Certified Used Vehicles

Toyota Certified Platinum Protection

A Toyota Certified Platinum VSA comes with the peace of mind knowing that eligible components are covered after your vehicle's factory warranty expires - all with a $0 deductible.

Most Protection Under a TFS VSA

Platinum Protection covers eligible repair costs on all components in your vehicle, unless specifically excluded.*

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms

Variable options to provide you the right level of protection,based on vehicle and coverage needs.Effective date for time and mileage coverage periods vary depending on the plans you choose.***

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Toyota Certified Gold Protection

Toyota Certified Gold VSA covers many component groups in your eligible vehicle after your vehicle's warranty expires. Plus, it comes with many of the same great services as our Toyota Certified Platinum plan - all with a $50 deductible.

Expanded Protection

Covers eligible repair costs breakdown on many components in your vehicle.*

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Coverage Terms

Term coverage for 7 years/100,000 total miles.***

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Toyota Certified Vehicle Protection Available Before or After Financing or Lease

Certified Vehicle plans are available for the first 12 months or 12,000 miles from time of certified vehicle purchase or lease, whichever comes first.


Used Vehicles

Platinum Protection

When you buy a used Toyota, help protect yourself with our Platinum VSA and you can leave the rest to us.

Most Protection Under a TFS VSA

Covers eligible repair costs, including components not covered in Gold and Powertrain plans.*

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 5 years/60,000 miles.***

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Gold Protection

Not ready to go Platinum? No worries. Our Gold VSA offers coverage for your new Toyota's many eligible component repairs and parts.

Expanded Protection

Covers eligible repair costs, including parts not covered in Powertrain plan.*

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 5 years/60,000 miles.***

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Powertrain Protection

If you want to protect your used vehicle beyond its standard warranty, but don't need the broad protection of our Gold or Platinum VSAs, Powertrain plan may be for you.

Basic Protection

Covers eligible repair costs due to mechanical breakdown, including engine and transmission components that can be costly to repair.*

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.**

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 2 years/24,000 miles.***

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota's factory-trained technicians using only Toyota-approved parts.

Used Vehicle Protection Available Only at Time of Finance

Powertrain plan for a used vehicle is only available in the dealership at the time you purchase or lease your used vehicle.


How it Works

Vehicle Eligibility1

Vehicles are eligible for a "New Vehicle" VSA for 3 years or 36,000 miles, whichever comes first. Coverage is effective from date of first use as a new vehicle and zero miles. Vehicle is considered new at date of first use even if vehicle has 799 miles or less on the date vehicle was first placed into service. Coverage expires at maximum time or mileage of the selected plan, whichever comes first.

Roadside Assistance2

Coverage is effective throughout the life of the Agreement, 24 hours a day, 365 days a year within the continental US and Canada. Includes towing, flat tire, lockout, jump start and fuel delivery services (up to 3 gallons, excluding Fuel Cell and Electric vehicles).

Substitute Transportation3

Up to $50 per day for a maximum of 5 days per occurrence. Requires prior approval from TFS.

Benefits: Travel Protection Lodging and Meals4

Up to $100 per day for lodging and meals if you're more than 150 miles from home. Call us at 1-800-228-8559 prior to incurring expenses to obtain approvals. Maximum of 5 days over the life of your agreement.

Deductible Options5

$0 or $100 disappearing deductible per eligible repair visit.

Transferability

One-time, no-cost transferability from original owner is available. Between private parties only. Excludes dealers.

Cancellation

You can cancel your VSA within 30 days for a full refund, less a $50 processing fee. Pro-rata refund is applied after 30 days or if claim is paid. Please see your dealer for state-specific cancellation policies.

Filing a Claim

Once you have purchased your VSA you can access your coverage in a few simple steps!

Step 1

BEFORE having any covered repairs made, you or your dealer repair facility must contact TFS at 1-800-228-8559

Monday - Friday 7am - 7pm Central Time
Saturday 8am - 1pm Central Time

If your vehicle becomes inoperable outside of our business hours, you may proceed with necessary repairs, but please note that all other terms and conditions on your VSA Agreement will apply. It is your responsibility to contact TFS at the number listed on the next available business day for claim authorization.

TIP Store the TFS phone number in your phone so it's easier to get claim authorization when needed.

Step 2

Present your Vehicle Service Agreement to your repair facility/dealer when requesting repairs on your vehicle.

Step 3

Make sure to save any receipts throughout your vehicle repair process, including lodging or dining receipts. Please refer to your Agreement for valid repairs and expenses. Should you need to seek reimbursement from TFS, you will need to mail receipts to:

Toyota Financial Services
PO Box 9550
Cedar Rapids, IA 52409-9550

Please allow 30 days for reimbursements.

Step 4

Upon completion of covered repairs, anticipate to pay your deductible (if applicable), plus any charges for non-covered repairs or services.

TIP Keep a file with your repair orders, copy of receipts and all other service-related documents for future reference.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

* Eligible components are subject to change.

** All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

*** Time and mileage coverage periods are measured from the time of used vehicle purchase or lease. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Make an Inquiry

Contact

Riverhead Toyota

1655 Route 58 (Old Country Road)
Directions Riverhead, NY 11901

  • Sales: (631)-727-7722
  • Service: (631)-830-6171
  • Parts: (631)-830-6542

Hours

  • Monday - Friday 9:00AM-8:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday 11:00AM-4:00PM
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